Terms of Use
Last updated: February 24, 2026
1. Information We Collect
We may collect the following types of information:
A. Personal Information You Provide
When you:
- Rent a storage unit
- Submit a contact form
- Request pricing
- Make an online payment
- Sign up for SMS or email updates
We may collect:
- Full name
- Address
- Email address
- Phone number
- Driver’s License or government ID (for rental agreements)
- Payment information (Processed through third-party providers)
- Vehicle information (if applicable)
B. Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Date/time of access
- Referring website
This information is collected using cookies and analytics tools.
2. How We Use Your Information
We use collected information to:
- Process rentals and payments
- Verify identity
- Communicate about your account
- Respond to inquiries
- Send billing notices
- Improve our website
- Send marketing communications (of you opt in)
- Comply with legal obligations
We do not sell your personal information.
3. Cookies & Tracking Technologies
Our website may use:
- Cookie
- Google Analytics
- Third-party advertising pixels (if applicable)
Cookies help us:
- Understand website traffic
- Improve user experience
- Monitor performance
You can disable cookies in your browser settings.
4. How We Share Information
We may share your information with:
- Payment processors
- Property management software providers
- IT service providers
- Legal authorities when required by law
We only share information necessary to provide services or comply with legal requirements.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information.
However, no internet transmission is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain personal information:
- As long as necessary to provide services
- As required for legal, tax, or regulatory purposes
- As needed to resolve disputes
7. Your Privacy Rights
Depending on your state of residence, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion (subject to legal obligations)
- Opt out of marketing communications
To make a request, contact us at:
https://affordablestoragelubbock.com/contact-us
We may require identity verification before responding.
8. SMS Communications
If you opt in to receive SMS messages:
- Message and data rates may apply
- You may opt out at any time by replying STOP
- We will not sell or share your phone number for marketing purposes
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
10. Children’s Privacy
Our services are not directed toward individuals under 18 years old. We do not knowingly collect personal information from minors.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with
an updated effective date.
